Our Auto-Replenish service is an initiative to ensure you never run out of your honey by automatically delivering your honey to you every 2 months within 6 months of the day your order is placed.

The subscription will auto-renew after 6 months. See our Auto-Renew section below for more info or view the Auto-Replenish Plan Terms & Conditions.

Go to your desired product and simply select the 'Subscribe and Save' option according to your preference. Upon confirmation, in addition to the Order Confirmation email you will receive from El Nahl, you will also receive an email from our 3rd party subscription system, Appstle, where you will receive a link with access to manage your subscription through your subscription dashboard.

This link will expire after 7 days. However, you will still be able to manage and keep track of your subscription by logging into your El Nahl account.

You will receive your first package within 3-5 days after the date of purchase. Your subsequent packages will be delivered to your doorstep every two months thereafter.

You will be notified via email upon confirmation of delivery.

3x Interest-free Installment via debit or credit card
You will be charged and notified once every 2 months prior to the delivery of your subscription order.

The subscription will auto-renew after 6 months. See our Auto-Renew section below for more info.

Yes, you may cancel your subscription for products that have not been processed for delivery.

To do this, simply select "Cancel Subscription" on your subscription dashboard.

However, please note that you are required to pay the difference of the original price (before subscription discount) of the products you have already received to proceed with the cancellation.

Unfortunately, you will not be able to change your subscribed products after placing your order.

Yes you may, provided that the package has not been processed for delivery. Please get in touch with our Support Team at info@elnahlhoney.com or chat with us on our website.

Yes! Our 3x Interest-free Installment option enables you to pay as you go and enjoy your honey with no worries.

You will be automatically charged every 2 months from your first subscription order, prior to the delivery of your next honey, for a period of 6 months.

It means that your subscription will be auto-renewed every 6 months.

Yes, you will be charged for the auto-renewal on your original payment method.

Yes, you may cancel the auto-renewal anytime before the renewal is scheduled.

Simply access your subscription dashboard and select 'Cancel Subscription' to cancel the auto-renewal.

You may edit your payment details on your subscription dashboard.

Simply click on 'See more details' of your subscription and it will take you to your subscription page. Scroll down to the 'Payment details' section on the right section and click on 'Edit'.

Follow the instructions and you should be able to edit your payment details.

You can view or make changes to your subscription by logging into your El Nahl user account. Upon logging in, you will be directed to your account dashboard where you will find the 'Manage Subscriptions' button on the right.

From your subscription dashboard, you will be able to:

View your subscriptions
View your upcoming deliveries
View your subscription history
Update your delivery address
Update your payment details
Reschedule your upcoming renewal
Cancel your subscription

For other functions not specified such as rescheduling your deliveries, please email us or chat with us on the website.