AUTO-REPLENISH PLAN






Always running out of honey?


Always forgetting to repurchase your honey online?


Wishing to get the best value for your money?


3 REASONS WHY YOU SHOULD SUBSCRIBE

1 — More Savings

Spend less and get more when you subscribe for 6 months with our exclusive subscription discount.

2 — Stock Assurance

Worry less on the availability of the stock for your regular consumption.

3 — Guaranteed Bi-monthly Delivery

Rest assured that your order will be delivered automatically without having to place an order.

SAVE MORE, WORRY LESS.


WHAT OUR SUBSCRIBERS SAY

 


   

⭐️⭐️⭐️⭐️⭐️

" Every 2 months it "magically" arrives at my doorstep. And we don't have to keep buying. It is as though it is automatically restocked for you. "

Hafsah Mohamed Nasir

⭐️⭐️⭐️⭐️⭐️

“ No need to re-order and wait as the honey will be delivered in alternate months. And no hassle of ordering every month. ”

Nura Aishah

⭐️⭐️⭐️⭐️⭐️

" The subscription plan is always delivered promptly every month. A good deal overall. "

Afiqah Salay




DELIVERY DATES

You will receive 3 deliveries in total within the next 6 months from your order date.
 


FIRST DELIVERY

3-5 working days after order is placed


SECOND DELIVERY

2 months + 3-5 days after order is placed


THIRD DELIVERY

4 months + 3-5 days after order is placed


AUTO-RENEWAL


6 months after order is placed


Your subscription will auto-renew 6 months from the date of your first subscription order. See below for more information on Auto-Renewal.


FAQ

Our Auto-Replenish service is an initiative to ensure you never run out of your honey by automatically delivering your honey to you every 2 months within 6 months of the day your order is placed.

The subscription will auto-renew after 6 months. See our Auto-Renew section below for more info.

1. Log in to your account. This step is essential for you to be able to manage your subscription.

2. Go to your desired product and simply select the 'Subscribe and Save' option according to your preference.

3. Upon confirmation, in addition to the Order Confirmation email you will receive from El Nahl, you will also receive an email from our 3rd party subscription system, Appstle, where you will receive a link with access to manage your subscription through your subscription dashboard.

4. This link will expire after 7 days. However, you will still be able to manage and keep track of your subscription by logging into your El Nahl account.

You will receive your first package within 3-5 days after the date of purchase. Your subsequent packages will be delivered to your doorstep every two months thereafter.

You will be notified via email upon confirmation of delivery.

3x Interest-free Installment via debit or credit card
You will be charged and notified once every 2 months prior to the delivery of your subscription order.

The subscription will auto-renew after 6 months. See our Auto-Renew section below for more info.

Yes, you may cancel your subscription for products that have not been processed for delivery.

To do this, simply select "Cancel Subscription" on your subscription dashboard.

However, please note that you are required to pay the difference of the original price (before subscription discount) of the products you have already received to proceed with the cancellation.

Unfortunately, you will not be able to change your subscribed products after placing your order.

Yes you may, provided that the package has not been processed for delivery. Please get in touch with our Support Team at info@elnahlhoney.com or chat with us on our website.

Yes! Our 3x Interest-free Installment option enables you to pay as you go and enjoy your honey with no worries.

You will be automatically charged every 2 months from your first subscription order, prior to the delivery of your next honey, for a period of 6 months.

SUBSCRIPTION AUTO-RENEWAL

It means that your subscription will be auto-renewed every 6 months.

Yes, you will be charged for the auto-renewal on your original payment method.

Yes, you may cancel the auto-renewal anytime before the renewal is scheduled.

Simply access your subscription dashboard and select 'Cancel Subscription' to cancel the auto-renewal.

You may edit your payment details on your subscription dashboard.

Simply click on 'See more details' of your subscription and it will take you to your subscription page. Scroll down to the 'Payment details' section on the right section and click on 'Edit'.

Follow the instructions and you should be able to edit your payment details.

MANAGING MY SUBSCRIPTIONS

You can view or make changes to your subscription by logging into your El Nahl user account. Upon logging in, you will be directed to your account dashboard where you will find the 'Manage Subscriptions' button on the right.

From your subscription dashboard, you will be able to:

View your subscriptions
View your upcoming deliveries
View your subscription history
Update your delivery address
Update your payment details
Reschedule your upcoming renewal
Cancel your subscription

For other functions not specified such as rescheduling your deliveries, please email us or chat with us on the website.

3 products